Workplace Vendor™

Cisco Contact Center Engineer

Job Title: Cisco Contact Center Engineer

Location: Mumbai, India

Duration: 12+ Months Contract


- 6-8 years of experience in Cisco Voice / IPT and Cisco Contact Center

- Must have Certification: Cisco IPCC (IP Contact Center)

- Education: Diploma or BSc BE in E&S or IS or CS with minimum 60% aggregate

Job Description

Should have exposure to:

- Cisco Call Manager, Cisco Voice Gateway, Cisco Cube, Cisco Unity connection with all features, Cisco Jabber

- Should have worked on protocol like H323, MGCP and SIP, Cisco Contact solutions like IPCC, UCCE,PCCE, CVP, CUIC, Finesse etc

- Preparation of Low lever design and as built document

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